|J-Works Corporation makes industrial control, test, control and data-acquisition hardware to connect the physical world to your computer. We provide modules to allow you monitor and control your project or application from your PC USB port. We are a technology company that is very much customer focused, continuing to expand product lines that bridge the real world and customers applications. We're located in Granada Hills, CA USA, and we released the first USB product in 2002. Final assemble and test of all of our products are done in the USA. Sales email: firstname.lastname@example.org Support email: email@example.com Admin email: firstname.lastname@example.org|
We use FedEx for standard shipping from our office.
J-Works provides our customers the option to provide a shipping account allowing the use of a non-standard shipping method. When using a non-standard shipping company, order may be delayed due to us not having a scheduled pickup.
Orders are Shipped FOB, Granada Hills, CA USA
We prepay the upfront shipping cost only and does not include possible taxes/duty/brokerage that might be owed upon delivery and collected by the courier, this typically only applies orders outside the USA.
To help protect the buyer we only ship by methods which include reliable tracking. Once the courier picks up the shipment from the origin (our office), the shipment is the responsibility of the buyer.
For a period of 3 years after product shipment all products originally manufactured by J-Works which are found to be defective will be repaired or replaced subject to the following. If a product is suspected of failure, contact J-Works customer service (email: email@example.com). Please include product module number, serial number and a description of the failure. J-Works may suggest some simple tests, or have additional questions to confirm the failure. We will assign a Return Material Authorization (RMA) number which must included with return package. All products should be properly packed for handling and ESD and returned with freight prepaid to the J-Works service location with provided RMA number and will be returned to the customer's site freight prepaid (COD). Under this Warranty, liability of J-Works is limited to replacing, repairing or issuing credit (at J-Works discretion) for any products which is found to be defective during the warranty period. In no case is J-Works liable for consequential or special damage arriving from use or misuse of a J-Works' products. The customer is responsible for all repair costs caused by modifications or additions to our products not approved in writing by J-Works, or if the product has been subject to abnormal use. Abnormal use for the purposes of this warranty is defined as any use that exceeds the specification of the product. Other than the above, no other warranty, expressed or implied, shall apply to any products supplied by or sold by J-Works.